Shipping

Three Kings Day Shipping Deadlines

We know that holiday shopping can be stressful. We want your gifts to arrive on time, so we ask that you place your orders before the deadlines below. This will ensure the necessary time for shipping and delivery.

Delivery may take up to 2 business days, and shipping time will depend on the method selected at checkout, as detailed below:

Spain and Portugal:

  • Mainland Spain, Balearic Islands and Portugal: December 30
  • Ceuta and Melilla: December 14
  • Islands Canary Islands: December 23

Europe:

  • Postal Standard: December 23
  • Premium: December 30

UK:

  • Standard: December 23
  • Premium: December 30

Rest of the World:

  • Regular: December 14
  • Express: December 23

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    1. Shipping Costs and Delivery Times

    We offer different shipping options depending on the destination:

    Spain and Portugal:

    • Peninsula: Standard 48-72 hours - 4,50 € (Free shipping from 49 €)
    • Balearic Islands: Standard 48-72 hours - 5,50 € (Free shipping from 49 €)
    • Ceuta and Melilla: Standard 20 days - 7,50 € (Free shipping from 99 €)
    • Islands Canary Islands: Standard 5-10 days - 5,90 € (Free shipping from 65 €)
    • Portugal: Standard 48-72 hours - 5,90 € (Free shipping from 49 €)

    Europe:

    • Standard Postal: 5-8 days - 9,90 € (Free shipping from 69 €)
    • Premium: 48 hours - 19,90 € (Free shipping from 150 €)

    UK:

    • Standard: 3-4 days - 17,90 GBP (Free shipping from 150 GBP)
    • Premium: 48-72 hours - 25,00 GBP 

    Rest of the World:

    • Regular: 14-21 days - 25,00 € (Free shipping from 300 €)
    • Express: 4-7 days - 35,00 € (Free shipping from 300 €)

    Note: Orders placed before 12:30 PM Monday through Friday are processed the same day. Orders placed outside these hours will be processed the next business day.

    2. Returns and Exchanges

    • In Peninsula and Balearic Islands: Exchanges and returns are free of charge.
    • At Canary Islands and International: Customers must use a transportation system of their choice.

    Additional Information on Returns and Exchanges

    3. Scope of Shipment

    We ship to most countries in the world. If you have problems placing your order, please contact us at. [email protected].

    4. Order Modification

    You can request changes to your order during the first 30 minutes after purchase. After this time, the order is in preparation and we cannot guarantee changes. Contact us at [email protected] or +34 660 373 779.

    5. Order Tracking

    You will receive an email with tracking information once your order has been shipped.

    6. Customs Costs and Import Fees

    • Within the European Union: There are no additional costs, except in Canary Islands and Ceuta and Melilla.
      • Canarias: No sujeto a DUA para pedidos < 150 €, pero posible impuesto del 3% del valor.
      • Ceuta and Melilla: Subject to payment of IPSI.
    • Outside the European Union: Subject to customs duties and costs, determined by each country.

    Important notice on returns due to refusal to pay customs: If you refuse to pay customs fees and the package is returned to us, any costs associated with the return will be deducted from your refund.