Shipping

 1. Shipping Costs and Delivery Times

We offer different shipping options depending on the destination:

Spain and Portugal:

  • Peninsula: Standard 48-72 hours - 4,50 € (Free shipping from 49 €)
  • Balearic Islands: Standard 48-72 hours - 5,50 € (Free shipping from 49 €)
  • Ceuta and Melilla: Standard 20 days - 7,50 € (Free shipping from 99 €)
  • Islands Canary Islands: Standard 5-10 days - 5,90 € (Free shipping from 65 €)
  • Portugal: Standard 48-72 hours - 5,90 € (Free shipping from 49 €)

Europe:

  • Standard Postal: 5-8 days - 9,90 € (Free shipping from 69 €)
  • Premium: 48 hours - 19,90 € (Free shipping from 150 €)

UK:

  • Standard: 3-4 days - 17,90 GBP (Free shipping from 150 GBP)
  • Premium: 48-72 hours - 25,00 GBP 

Rest of the World:

  • Regular: 14-21 days - 25,00 € (Free shipping from 300 €)
  • Express: 4-7 days - 35,00 € (Free shipping from 300 €)

Note: Orders placed before 12:30 PM Monday through Friday are processed the same day. Orders placed outside these hours will be processed the next business day.

2. Returns and Exchanges

  • In Peninsula and Balearic Islands: Exchanges and returns are free of charge.
  • At Canary Islands and International: Customers must use a transportation system of their choice.

Additional Information on Returns and Exchanges

3. Scope of Shipment

We ship to most countries in the world. If you have problems placing your order, please contact us at. [email protected].

4. Order Modification

You can request changes to your order during the first 30 minutes after purchase. After this time, the order is in preparation and we cannot guarantee changes. Contact us at [email protected] or +34 660 373 779.

5. Order Tracking

You will receive an email with tracking information once your order has been shipped.

6. Customs Costs and Import Fees

  • Within the European Union: There are no additional costs, except in Canary Islands and Ceuta and Melilla.
    • Canarias: No sujeto a DUA para pedidos < 150 €, pero posible impuesto del 3% del valor.
    • Ceuta and Melilla: Subject to payment of IPSI.
  • Outside the European Union: Subject to customs duties and costs, determined by each country.

Important notice on returns due to refusal to pay customs: If you refuse to pay customs fees and the package is returned to us, any costs associated with the return will be deducted from your refund.