Privacy Policy

Last update: October 31, 2024

1. GENERAL INFORMATION

Believe Athletics ("we", "us", "our", "our company") is committed to protecting and respecting your privacy. This policy sets out the basis on which we process any personal data we collect from you or that you provide to us.

1.1 DATA CONTROLLER

  • Name: Believe Athletics
  • Contact email: hola@believeathletics.com

2. DATA WE COLLECT

2.1 INFORMATION YOU PROVIDE TO US:

  • Identification data (name, surname, first name)
  • Contact information (email, phone)
  • Shipping address
  • Billing data
  • Purchase history
  • Information provided in communications with us

2.2 INFORMATION COLLECTED AUTOMATICALLY:

  • IP Address
  • Browser and device type
  • Pages visited and browsing time
  • Products displayed
  • Interaction data with our website

3. PURPOSES OF TREATMENT

We use your personal data to:

  • Manage your orders and deliveries
  • Provide customer service
  • Send communications about your purchases
  • Improve our products and services
  • Send newsletters and commercial communications (only with your consent)
  • Comply with legal obligations
  • Prevent fraud

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Execution of the sales contract
  • Your explicit consent (for marketing purposes)
  • Our legitimate interest
  • Applicable legal obligations

5. DATA RETENTION

We keep your personal data during:

  • The time required to fulfill the purposes for which they were collected
  • The period required by applicable law
  • In case of marketing, until you withdraw your consent

6. YOUR RIGHTS

You have the right to:

  • Access to your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opposing treatment
  • Limiting treatment
  • Data portability
  • Withdraw your consent at any time

To exercise these rights, please contact: hola@believeathletics.com.

7. RECIPIENTS OF THE DATA

We share your data with:

  • Transportation companies for deliveries
  • Payment processors to manage transactions
  • Technology service providers
  • Authorities when legally required

8. COOKIE POLICY

8.1 WHAT ARE COOKIES?

Cookies are small text files that are stored on your device when you visit our website.

8.2 TYPES OF COOKIES WE USE:

  • Technical Cookies: Necessary for the operation of the website.
  • Analytical cookies: To analyze user behavior.
  • Advertising cookies: To show personalized ads
  • Third-party cookies: Managed by external services.

8.3 COOKIE CONTROL

You can manage cookies by:

  • Your browser settings
  • Our cookie preferences panel

Links to manage cookies by browser:

9. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Data encryption
  • Restricted access to personal data
  • System monitoring
  • Regular backups
  • Staff training

10. POLICY UPDATES

We may update this policy from time to time. The date of the last update appears at the beginning of the document. Significant changes will be notified through our website or by email.

11. CONTACT

For any questions about this policy or the processing of your data, please contact:

Email: hola@believeathletics.com

APPENDIX: PROCESSING OF PERSONAL DATA FOR A JOINT SWEEPSTAKES WITH OPTIMUM HEALTH

Updated: October 31, 2024

PURPOSE OF TREATMENT

  • Managing your participation in the joint Believe Athletics/Optimum Health sweepstakes
  • Communication in case of winning
  • Sending of commercial and promotional information from both companies.

DATA COLLECTED

Personal data that will be collected through the participation form include:

  • Name and surname
  • E-mail address
  • Telephone number (if applicable)
  • Any other information voluntarily provided in the form

TRANSFER OF DATA

By entering the sweepstakes, you expressly agree that your personal data will be shared with Optimum Health, S.L. for the purpose of:

  • Manage your participation in the sweepstakes
  • Contact you in case of winning
  • Send you commercial communications about Optimum Health products and services.

EXERCISE OF RIGHTS

To exercise your rights of access, rectification, deletion, and other rights, you may contact:

  • Believe Athletics: hola@believeathletics.com
  • Optimum Health: Through the contact form available on their website: youroptimum.com

MORE INFORMATION

Optimum Health's complete privacy policy can be found at: https://youroptimum.com/politica-privacidad/.